This Privacy Policy applies to information collected by (or on behalf of) cozyfragrances.com.com and all of its affiliates and brands, including without limitation personal information collected through our website cozyfragrances.com. cozyfragrances.com and the mobile version of our website (collectively, the “Site”), our retail stores, over the phone, and any other place where we display this Privacy Policy (collectively, with the Site, the “Platform”). This Privacy Policy outlines the information we collect, how we use and share that information, and your rights and choices regarding the personal information we collect.
By conducting business or interacting with the Platform in the manner described in this Privacy Policy at any time after the date it was last updated, you accept the practices described in this Privacy Policy, and you expressly agree that this Privacy Policy applies to the collection, storage , use and disclose your personal information as described above. If you do not agree to the terms of this Policy and the applicable Terms of Use, please do not access or use the Site or provide personal information to us through any channel or platform.
Information we collect
We collect your information to provide you with the products and services you request and to market our products more effectively. The information we collect includes “personal information” as defined by applicable law. Personal information includes information that identifies you as a specific, identifiable individual, such as your name and address. We also treat other information, including IP addresses and cookie identifiers, as “Personal Information” as required by applicable law. For example, we may collect:
· Contact information such as your name, postal or shipping address, telephone number or email address
· Your billing address and payment method
· When and how you receive information from
Communication preferences for communications from cozyfragrances.com, including marketing and promotional messages and catalogs
· Transaction history, order details and shopping preferences, such as your preferred sizes, brands or products
· Recordings and messages you share when you call our customer service center or store
· Browsing and device information, such as IP address, device identifiers, cookies, browsing activity, location data or other information automatically collected when you access or use the Site
For a more detailed description of the personal information we collect on this site, the purposes for which we collect it, and whether that information may be shared or sold, please see our detailed collection notice below.
How we collect information
We generally collect information in three ways: 1) information you provide to us, 2) information we collect automatically, and 3) information we receive from third parties, as described further below.
Information you provide
When you meet the following conditions, you can directly
cozyfragrances.com provides your personal information:
· Request products and services through the Platform or any shopping channel (online through the website, in our stores or by phone)
· Register for an account, sign up for a styling appointment or personal stylist services, create a wish list or sign up for catalogs and email alerts
· Respond to surveys, participate in focus groups, submit comments, enter contests or sweepstakes, or register and participate in a loyalty program
· Contact customer service to submit a question or request
Information collected from third parties
We may also collect your personal information from third parties, including:
· Third-party platform. If you contact or interact with us on a third-party website or application (such as a social media platform), the third-party platform may send us information about you, such as your profile information on that platform. Information collected and disclosed to us is controlled by the third-party platform and its terms and privacy policies, or by adjusting the privacy settings of the third-party platform as directed by you.
· other sources. To the extent permitted by applicable law, we may also receive additional information about you, such as demographic and aggregate transaction information, from third-party service providers and/or partners and combine it with the information we have about you Combined to better customize our services. Products for you.
How we use information
We may use your personal information to fulfill our business purposes, including:
· Complete your transaction, process and ship your order, or respond to your questions or requests
· Personalize your experience, store your preferences, provide user experience features, and operate our business and deliver our products and services
· To manage our business (for example, to improve the website, conduct analytics and enhance our products and services)
· Help you participate in our loyalty program, personalization and other customer services
· Allows you to create and maintain wish lists and other information in your cozyfragrances.com account
· Communicate with you, including electronically, about your orders, special offers, promotions and other products or services we think may be of interest to you
· Create and manage contests, drawings, special events and surveys
· Enhance and customize your customer experience and customer service in our stores, call centers and websites
· Respond to comments, comments or other feedback you provide or questions you submit
· Manage and customize promotional offers and advertising that we think may be of interest to you, and conduct data analysis and related activities
· Detect and prevent fraud and protect the security and integrity of the website, our stores and systems
· To protect our legal rights or the health or safety of our customers, employees or others
· To comply with our legal obligations or to respond to law enforcement or legal and regulatory inquiries or requests or legal process
How we share information
Except as described in this Privacy Policy, cozyfragrances.com will not share your personal information outside our group of companies without your consent. Where appropriate, cozyfragrances.com may share personal information with:
· Talbots Family of Companies. We may share your information with our family of companies, including cozyfragrances.com parent, subsidiaries and affiliates, for business operations and to send you information about products or services that we think may be of interest to you.
· service provider. We work with selected service providers who provide services that support our operations, such as: order processing and fulfillment, market research, product advertising and promotion, managing promotions and contests, website analytics and other support services. Such parties may have access to your information from time to time to enable them to provide their services. Service providers are prohibited from selling or sharing your information or using your information for purposes other than the services they provide on our behalf.
· Third-party marketing services. We may share the following types of personal information with third parties (including marketing partners and service providers) for marketing purposes: name, information related to your browser or device, approximate location data, customer ID, postal address, email address Addresses, phone numbers, customer information, loyalty information, transaction-related information (such as payment type, date, items purchased and method of purchase), business preferences, and preferences related to marketing communications. One of these purposes may include sharing your name, city, zip code and business preferences with third parties so that they can send you offers or marketing materials (such as catalogs) by mail. Additionally, please note that we work with third parties who collect information through various channels (offline and online) in order to provide you or your business with more relevant advertising. Our partners use this information to recognize you over time and across different channels and platforms (including but not limited to computer, mobile device) for advertising (including addressable TV), analytics, attribution and reporting Purpose.
· Other third parties. As further described in the “How We Use Information” section above, we may share your information to protect you, or when we have reason to believe that disclosing the information is necessary to identify, contact, or bring legal action against someone . May cause harm to you, our employees, or otherwise harm or interfere with the safety of others with the rights, property or operations of cozyfragrances.com, other customers, or anyone else who may be harmed by such activities; to comply with legal obligations , for example, as required by law or to respond to any request from law enforcement authorities regarding a criminal investigation or any request from a civil or administrative authority regarding a pending civil case or administrative investigation; to maintain the security of the Site and Services and to resolve or troubleshoot technical issues.
· When you consent to receive information from a third party or ask us to share your information. We will disclose your information to the third party (or parties) when you direct us to do so or you agree to share your information, and your information will be subject to that third party’s privacy policy and practices. For example, you may have the opportunity to receive information or marketing offers from one or more third parties, or to use interactive features or third-party applications.
· Talbots Credit Card. When you apply for and use a cozyfragrances.com branded credit card, you will provide certain information directly to the card-issuing bank, and cozyfragrances.com may share certain information based on your instructions to facilitate your application and use of the card. The card-issuing bank will share information about your use of the card with cozyfragrances.com, and we will use the information for our business purposes, including administering our rewards program and providing marketing messages and offers to you.
· Successor entities. In the event of a corporate merger, consolidation, sale of assets, or other corporate change on cozyfragrances.com or our affiliates, we reserve the right to sell, rent, disclose, or transfer your personal information to the successor entity.
Our use of cookies
cozyfragrances.com uses cookies, pixel tags, web beacons or similar technologies to provide functionality on our website, help better understand how our website is used, deliver personalized advertising messages and measure the effectiveness of our marketing efforts.
Most web browsers automatically accept cookies. You can usually modify your browser settings to refuse cookies, but doing so may prevent you from accessing all features of the website. If you use our mobile applications, you should modify the settings of the native browser on your device.
This section describes the different types of cookies used on our site, and your choices about our use of cookies.
· Strictly necessary cookies: These cookies are required for the website to function and cannot be switched off on our systems. They are typically set only in response to actions you take that amount to a request for service, such as setting your privacy preferences, logging in, or filling out a form. You can set your browser to block or alert you about these cookies, but some parts of the site will no longer work. These cookies do not store any personally identifiable information.
· Functionality cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use on our website, and also allow us to measure visits and traffic sources to our website and improve the performance of our website, including allowing us to identify which of our pages are Visit the website during a specific session and understand the paths visitors take to our website. You can manage your cookie settings and opt out of the use of functional cookies on our website by clicking “Your Privacy Choices”. If you do not allow these cookies, some or all of these services may not function properly
· Marketing/advertising cookies: These cookies are set by third parties to target, serve and measure advertising and marketing efforts on our behalf, including targeted advertising based on your browsing activity. You can manage your cookie settings by opting out of the use of advertising cookies on our website by clicking “Your Privacy Choices”. You can read more about these cookies, and your choices about interest-based advertising, below.
Children’s privacy
These websites are not intended for use by children under 18 years of age. We do not knowingly collect or solicit any personal information from children under the age of 18 or knowingly allow such persons to register online accounts. If we learn that anyone under the age of 18 has provided any personal information on this site, we will delete that information as quickly as possible.
Changes to this Privacy Policy
cozyfragrances.com reserves the right to modify this Privacy Policy at any time and may change previously collected information as permitted by applicable law. Any updates to this Privacy Policy will be posted on the Site, and we will note the date of the last updated change. Your continued use of the website or other cozyfragrances.com services covered by this Privacy Policy means you accept those changes from the date the updates are posted.
